+ 34 972 89 20 31
Resort info: +34 972 89 20 31
Emergency: +34 972 145 087
Commercial Attention: +34 932 041 041

Any question? 

FAQs

We answer your doubts

FAQs
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  • All (23)
  • Resort (8)
  • Bike Park (6)
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  • 1. Resort localitazion and how to get there

    La Molina resort is located in the Cerdanya region in the municipality of Alp. It is an accessible resort by public transport (Renfe and Sagalés bus). You will find specific information on itineraries by private vehicle and public transport, as well as location maps and more specific information at location.

  • 2. Which are the opening hours of the resort and customer service offices?

    La Molina resort opens its ski lifts to the public at 10 am and closes at 6 pm. Central office hours are 9:45 a.m. to 6 p.m. daily. Check the timetables for more specific information. 

  • 3. Is there a Lost and Found office?

    Yes, all items lost during the summer season are taken to the Central Offices where they are registered and stored for 6 months. The contact telephone number is +34 972 89 20 31.

  • 4. Where are the central offices?

    La Molina headquarters are located in the Gondola Building - Alp 2500; at elevation 1,700 from the resort at the gondola access point. The contact telephone number is +34 972 89 20 31.

  • 5. Can the resort be accessed by public transport?

     

    La Molina resort is accessible by public transport (train and bus Sagalés). You will find the complete information at the transport section.

  • 6. Where can I buy the Bike Park Pass?

    The Bike Park Pass can be acquired online. It can also be purchased from the vending machines next to the La Molina offices and in the central offices of La Molina.

  • 7. Which is the required material at the Bike Park?

    The use of helmet and appropriate protective equipment is obligatory.

  • 8. What kind of deposit do I need for the Bike Park?

    A deposit is required by credit card.

  • 9. Does the Bike Park Pass include medical insurance?

    Yes. It always includes medical insurance.

  • 10. Which is the Bike Park opening hours?

    La Molina Bike Park is open from 10:00 a.m. to 6:00 p.m. The last ascent with the Cadí - Moixerò Gondola is at 5.45 pm and with the Cap de Comella Chairlift at 5.30 pm. Check the timetables here

  • 11. Does the season pass give me access to the summer activities and to the Bike Park?

     

    No, the Bike Park Pass allows the specific use of the Gondola lift, the Cap de Comella chairlift and the Bike Park circuits. Consult here the timetable and opening calendar.

  • 12. Which is the Cadí - Moixeró Gondola lift opening hours?

    The Gondola lift is open from 10:00 am to 6:00 pm. The last service for bikers is at 5.45pm. For those using the Gondola for a walk, the last climb is at 5pm.

  • 13. Where is the Gondola lift located?

    The Gondola lift is located between the central offices and the Bosc restaurant.

  • 14. Where is the Niu de l’Àliga Shelter located?

    You can reach Niu de l'Àliga mountain refuge with Cadí-Moixeró gondola.

  • 15. Where is the information office for activities located?

    Gondola building, ground floor - elevation 1,700.

  • 16. Which activities can be made in family with children?

    The ideal activities to do with the family or with the little ones at home are the Gondola ride, the tubbing descents, jumping, the wildlife interpretation route, the adventure park in the trees, the inflatable playground and trampoline... You can find the most suitable ones in the Activities section of the website.

  • 17. My frist day at La Molina Bike Park

    Arrive at La Molina
    La Molina resort is located in the Cerdanya region in the municipality of Alp. It is an accessible resort by public transport (train). You will find specific information on itineraries by private vehicle and public transport, as well as location maps and more specific information on location.

    Buy the pass
    You can buy La Molina Bikepark pass online or at the machines located in the Telecabina building.

    Rent the material
    In the service building, next to the Gondola, there is the rental of equipment, where you can rent everything you need.

    To keep in mind
    We recommend wearing clothes adapted to the weather conditions (taking into account that the weather is changing in the high mountains), protection, wearing sunglasses and sunscreen for the skin.

  • 18. Can I park my caravan in La Molina?

    Yes, you can park on the fourth platform of the P1 (Telecabina car park) but you cannot park in the car parks at the resort. The environment must be respected at all times.

  • 19. What are the conditions for purchasing La Molina products?

    You can check the conditions for using day or multi-day passes or tickets at the following link.

  • 20. What is PiriNeu365 rechargeable card and how can I purchase it?

    You will find all the information here.

  • 21. Does the ski pass allow me access to summer activities and the bikepark?

    No, the La Molina season pass allows the specific use of the ski lifts and slopes during the winter season. However, by presenting the season pass at the central offices you can get discounts on some activities.

  • 22. Can I access the circuits and the cable car with a dog?

    In the gondola and at the foot of the slopes, yes, as long as you are tied up. If he is considered a dangerous breed, he must go with a muzzle. On slopes it is totally forbidden.

  • 23. I would like to work at La Molina. How can I do that?

    La Molina job announcements are published in the section "Do you want to join FGC?" from the FGC corporate website. If there is no active call, you can send your resume and let us know your profile and experience. In the event that new jobs are called for which your profile is suitable, we will contact you.

     

    If you want to work in catering, you need to contact the company that manages it directly.

    Si vols treballar a restauració, cal que contactis directament amb l'empresa que ho gestiona.

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